Aisera
Aisera provides AI-powered automation software for enterprise IT, HR, and customer service workflows, claiming up to 84% auto-resolution rates for support requests. The company has raised $164M, most recently a Series D in 2022, and serves Fortune 500 clients like Adobe and T-Mobile.
The growth story
Aisera grew from 122 to 228 employees between 2021 and 2026, raising $164M along the way, most recently a Series D in August 2022.
About
Aisera's software automates repetitive service tasks like IT helpdesk tickets and HR inquiries. Enterprises use it to reduce manual workloads, with the company citing potential cost savings of 63% and productivity gains of 55% for clients.
The 228-person company has maintained steady growth since its 2017 founding, backed by investors including Goldman Sachs and Khosla Ventures. Its automation claims are unusually high for the sector, with 84% of requests reportedly resolved without human intervention.
Founders and leadership
Engineering makes up nearly 30% of Aisera's workforce. The leadership team comes primarily from enterprise software backgrounds, with several executives having prior experience at major tech firms.
Departments, and which ones grew
Headcount by function: Engineering 89 (-34% YoY), Sales 23 (-39% YoY), Business Development 19 (+19% YoY), Customer Success and Support 15 (-40% YoY), Information Technology 11 (-42% YoY), Marketing 9 (-47% YoY).
Talent flow
Aisera recruits heavily from Indian IT services firms like Tata Consultancy Services and Infosys, which account for 13 of its hires. Alumni frequently move to automation peers like Automation Anywhere (22 departures) or adjacent SaaS companies like RingCentral.
Most common previous employers of Aisera staff: Tata Consultancy Services (9), Oracle (6), Amazon (5), Cisco (5), Freshworks (4), Infosys (4). Former Aisera employees most often moved to Automation Anywhere (22), LogicMonitor (12), RingCentral (6), Salesforce (5), Google (5), Teameight (3).
Alumni worth knowing
The Aisera mafia
Aisera alumni have founded 14 companies, including enterprise software firm IFS and real estate startup AIRRIVED. Two former employees co-founded Teameight, a smaller automation competitor.
15Somya Kapoor, was CPO and Founding Team Member until 2019Anurag Gurtu, was VP Go-To-Market & Founding Team until 2019Jeff Kevelson, was Strategic Account Executive until 2021Puru Amradkar, was Chief Product Officer (Acquired by Automation Anywhere) until 2024Christos Tryfonas, was Chief Architect, Co-founder (acquired by Automation Anywhere) until 2024
Maximus Blackbourne, was Director Security Operations until 2023
Aditya Sudhakar, was Product Manager until 2024
Matt Carlson, was Chief Marketing Officer until 2023
Moneell Shah, was Web Content Marketing and Social Media Manager until 2024
Jordan Snyder, was Senior Account Executive, Enterprise & Mid-Market – AI/RPA/ITSM/CRM/HCM until 2023
Kim del Fierro, was CMO until 2022
Toan Dang, was Enterprise Account Executive until 2024
Clark Bradley, was Senior Solutions Engineer until 2025
Matthew Milton, was AI Business Development Representative until 2022Web traffic
Traffic mix: 0% direct, 0% search, 0% social, 0% paid.
What this company is made of
Most common skills at Aisera: SQL (78), Project Management (72), Microsoft Office (70), Java (65), Artificial Intelligence (AI) (65), Enterprise Software (61), Python (Programming Language) (59), Product Management (53).
Where the team actually sits
Aisera people are concentrated in California, United States (27), Karnataka, India (16), Telangana, India (16), Greece (15). 3 offices on record.
Search footprint
Aisera attracts about 2,945 organic search visits a month, traffic worth roughly $48K a month if bought through ads. It gained 780 ranking keywords and lost 756 in the last period.
What employees say
- Compensation
- 4.00 / 5
- Career opportunities
- 3.90 / 5
- Senior management
- 3.60 / 5
- Work-life balance
- 3.50 / 5
Frequently asked
Aisera has 228 employees as of September 2026.
Aisera has raised $164M in total, most recently a Series D round in August 2022.
The most common previous employers of current Aisera staff are Tata Consultancy Services (9 people), Oracle (6 people), Amazon (5 people).
Former Aisera employees most often move to Automation Anywhere (22), LogicMonitor (12), RingCentral (6).
At least 14 companies have a founder who previously worked at Aisera, including IFS, AIRRIVED, blujin.
Aisera attracts about 2,945 organic search visits a month, worth roughly $48K a month in equivalent ad spend.
The most common skills among Aisera staff are SQL, Project Management, Microsoft Office, Java, Artificial Intelligence (AI).
Aisera staff are concentrated in California, United States (27), Karnataka, India (16), Telangana, India (16).
Aisera has about 89 people in Engineering, down 34% over the past year, as of September 2026.
Aisera has about 23 people in Sales, down 39% over the past year, as of September 2026.
Computed from 157 current and 294 former Aisera profiles, as of September 2026. Source: Crustdata.
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