Botpress
Botpress sells AI software for customer support, handling escalated tickets and integrating with existing helpdesks. It has shipped over 750,000 AI agents and raised $40 million, including a $25 million Series B in 2025.
The growth story
Botpress grew from 49 to 98 employees between 2021 and 2026, raising $40M along the way, most recently a Series B in June 2025.
About
Botpress provides AI-powered customer support tools that work alongside or replace existing helpdesk systems. Its software handles complex tickets that other tools escalate, offering developer-level customization without per-seat or AI usage fees.
The company has shipped over 750,000 AI agents since its 2017 founding. It raised $40 million in total funding, including a $25 million Series B in 2025, and employs 98 people.
Founders and leadership
Engineering is Botpress's largest function, with 26 employees. The company has a median tenure of 1 year across its 98-person workforce.
The Botpress org chart
Sylvain Perron (Chief Executive Officer) leads 33 mapped leaders with 2 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Engineering 45 (+10% YoY), Information Technology 9 (+125% YoY), Sales 7 (+75% YoY), Marketing 5 (+25% YoY), Operations 4 (-20% YoY), Business Development 4 (0% YoY).
Talent flow
Botpress hires heavily from McGill and Concordia universities, which account for 29 of its employees. Its workforce includes alumni from Lightspeed Commerce, National Bank of Canada, and Workleap. Former employees have gone on to roles at Shopify, Workmind, and Nexapp.
Most common previous employers of Botpress staff: Lightspeed Commerce (4), National Bank of Canada (3), Université Laval (3), Workleap (2), Bench Accounting by Mainstreet (2), Arcbees (2). Former Botpress employees most often moved to Planned (3), Shopify (2), Workmind (2), Nexapp (2), Freshworks (1), edtr.info (1).
Alumni worth knowing
The Botpress mafia
Five Botpress alumni have founded companies, including APPCOM (46 staff), Workmind (4 staff), and Xend (3 staff).
5Sebastien Leduc, was Advisor until 2022Sara Reece, was Success Manager until 2025Luc Mouneyres, was Team Lead until 2026Frédéric Marchildon, was Solutions Architect until 2026Aziz Camara, was Director of Customer Success - Global AI GTM Strategy until 2025Hiring now
Web traffic
Traffic mix: 24% direct, 63% search, 4% social, 0% paid.
What this company is made of
Most common skills at Botpress: JavaScript (33), SQL (31), HTML (30), Python (Programming Language) (29), Java (29), Cascading Style Sheets (CSS) (29), Communication (28), TypeScript (27).
Where the team actually sits
Botpress people are concentrated in Quebec, Canada (57), Canada (9), Greater Montreal Metropolitan Area (6), Cairo, Egypt (1).
Search footprint
Botpress attracts about 2,968 organic search visits a month, traffic worth roughly $92K a month if bought through ads. It gained 3,019 ranking keywords and lost 1,428 in the last period.
What employees say
- Compensation
- 4.10 / 5
- Career opportunities
- 4.10 / 5
- Senior management
- 3.60 / 5
- Work-life balance
- 3.90 / 5
Frequently asked
Botpress has 98 employees as of September 2026.
Botpress has raised $40M in total, most recently a Series B round in June 2025.
Botpress was founded in 2017 by Justin Watson.
Sylvain Perron (Chief Executive Officer) sits at the top of Botpress's reporting structure, with 2 direct reports.
The most common previous employers of current Botpress staff are Lightspeed Commerce (4 people), National Bank of Canada (3 people), Université Laval (3 people).
Former Botpress employees most often move to Planned (3), Shopify (2), Workmind (2).
At least 5 companies have a founder who previously worked at Botpress, including APPCOM, Workmind, Xend.
Botpress attracts about 2,968 organic search visits a month, worth roughly $92K a month in equivalent ad spend.
The most common skills among Botpress staff are JavaScript, SQL, HTML, Python (Programming Language), Java.
Botpress staff are concentrated in Quebec, Canada (57), Canada (9), Greater Montreal Metropolitan Area (6).
Botpress has about 45 people in Engineering, up 10% over the past year, as of September 2026.
Botpress has about 9 people in Information Technology, up 125% over the past year, as of September 2026.
Computed from 78 current and 124 former Botpress profiles, as of September 2026. Source: Crustdata.
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