Centrical
The growth story
Centrical grew from 172 to 106 employees between 2021 and 2026, raising $105M along the way, most recently a Series D in June 2026.
About
Centrical, the AI Performance Experience Platform, empowers best-in-class customer experiences for the world’s leading brands by building highly engaged and productive frontline teams. The platform personalizes the employee experience, guiding individual success and growth through AI-driven performance, coaching and quality management, personalized microlearning, and voice of the employee—all wrapped in industry-leading gamification to make the experience both fun and rewarding. In addition, Centrical’s conversational AI Assistant empowers frontline managers to develop their teams through more effective and efficient coaching. In 2024, Centrical was recognized as a leader by Frost & Sullivan
Founders and leadership
The Centrical org chart
Gal Rimon (CEO & Founder) leads 51 mapped leaders with 7 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Engineering 16 (+14% YoY), Business Development 16 (-11% YoY), Sales 11 (-27% YoY), Customer Success and Support 11 (-21% YoY), Information Technology 9 (+13% YoY), Operations 8 (+14% YoY).
Talent flow
Most common previous employers of Centrical staff: NiCE (6), Deloitte (4), Israel Defense Forces (4), Ness Digital Engineering (3), Hewlett Packard Enterprise (3), Israeli Air Force (3). Former Centrical employees most often moved to ROI CX Solutions (4), Oracle (3), Invoca (2), Microsoft (2), AU10TIX (2), Leadspace (2).
Alumni worth knowing
The Centrical mafia
7Eric Presbrey, was Chief Revenue Officer (CRO) until 2022Fabricio Buzzatti, was Solutions Consultant, Americas until 2021Montse Morales, was Sales RVP, LATAM until 2022Tali Rabin, was Board Member until 2020Ajoy M., was Special Advisor to the CEO until 2018Christian Szilagyi, was Sales Director, Australia & New Zealand until 2023
Asaf Meiri, was Director of analytics and BI until 2025Hiring now
Web traffic
Traffic mix: 0% direct, 0% search, 0% social, 0% paid.
What this company is made of
Most common skills at Centrical: Management (36), Project Management (29), SQL (28), Leadership (28), Business Development (26), Strategy (25), Microsoft Office (25), Software as a Service (SaaS) (24).
Where the team actually sits
Centrical people are concentrated in Israel (17), Center District, Israel (11), Tel Aviv District, Israel (11), New York, United States (9). 4 offices on record.
Search footprint
Centrical attracts about 2,691 organic search visits a month, traffic worth roughly $58K a month if bought through ads. It gained 1,323 ranking keywords and lost 910 in the last period.
What employees say
- Compensation
- 4.20 / 5
- Career opportunities
- 4.00 / 5
- Senior management
- 4.00 / 5
- Work-life balance
- 3.90 / 5
Frequently asked
Centrical has 106 employees as of September 2026.
Centrical has raised $105M in total, most recently a Series D round in June 2026.
Centrical was founded in 2013 by Gal Rimon.
Gal Rimon (CEO & Founder) sits at the top of Centrical's reporting structure, with 7 direct reports.
The most common previous employers of current Centrical staff are NiCE (6 people), Deloitte (4 people), Israel Defense Forces (4 people).
Former Centrical employees most often move to ROI CX Solutions (4), Oracle (3), Invoca (2).
At least 7 companies have a founder who previously worked at Centrical, including Leadspace, Latitude CX, Expand to Latam.
Centrical attracts about 2,691 organic search visits a month, worth roughly $58K a month in equivalent ad spend.
The most common skills among Centrical staff are Management, Project Management, SQL, Leadership, Business Development.
Centrical staff are concentrated in Israel (17), Center District, Israel (11), Tel Aviv District, Israel (11).
Centrical has about 16 people in Engineering, up 14% over the past year, as of September 2026.
Centrical has about 16 people in Business Development, down 11% over the past year, as of September 2026.
Computed from 77 current and 220 former Centrical profiles, as of September 2026. Source: Crustdata.
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