HqO
HqO sells software that helps commercial landlords track and improve tenant satisfaction. Its platform is used in over 1,500 properties spanning 1 billion square feet across 32 countries.
The growth story
HqO grew from 170 to 111 employees between 2021 and 2026, raising $157M along the way, most recently a Series D in October 2023.
About
HqO provides a SaaS platform for commercial real estate operators to monitor tenant engagement and retention. The software combines data analytics and AI to give landlords visibility into tenant health metrics and tools to increase tenant lifetime value.
The company has raised $157 million, including a Series D in October 2023. Its platform has scaled rapidly since its 2018 founding, now covering a massive commercial footprint equivalent to about 1,000 Empire State Buildings.
Founders and leadership
Engineering is HqO's largest function, with 14 employees. The company has 111 total staff, suggesting a lean organization with a focus on product development.
The HqO org chart
Chase Garbarino (Cofounder and CEO) leads 37 mapped leaders with 4 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Engineering 25 (-4% YoY), Business Development 14 (-7% YoY), Sales 14 (+17% YoY), Customer Success and Support 11 (+38% YoY), Operations 9 (-18% YoY), Arts and Design 5 (+150% YoY).
Talent flow
HqO recruits from local Boston-area companies like VentureApp and HB Reavis. Alumni frequently move to other Boston tech firms, with Blink and Klaviyo being top destinations.
Most common previous employers of HqO staff: VentureApp (4), HB Reavis (4), Streetwise Media (3), Stavvy (2), Drizly, an Uber Company (2), Wayfair (2). Former HqO employees most often moved to Blink - Employee Experience Platform (4), Buyers Edge Platform (3), Klaviyo (3), Fidelity Investments (2), Splash Sports (2), Koomba (2).
Alumni worth knowing
The HqO mafia
HqO alumni have founded 10 companies, including Slate Milk (84 employees) and Koomba (16 employees). Several startups remain small, with 1-2 staff.
11Josh Belinsky, was Senior Account Executive and Founding Team until 2018Russell Chase, was Regional Vice President East- Workplace Experience Sales until 2023Greg Milnarik, was Sales Engineer until 2023Palmer Simpson, was Head of Canadian & Central-US Partnerships until 2023Gensen Choy, was Programmer until 2020KaraLynn Lewis, was Senior Partnerships Manager until 2021
Eric LaCoursiere, was Vice President, Western US Region until 2022
Axel Kenninck, was Director of Product Management until 2022
Iain Thompson, was Director, Global Corporate Solutions until 2022
Julia Paolucci, was Managing Director Continental Europe until 2023
Tom Sullivan, was Senior Account Director until 2022Web traffic
Traffic mix: 52% direct, 32% search, 6% social, 1% paid.
What this company is made of
Most common skills at HqO: Leadership (29), Microsoft Office (28), Customer Service (25), Microsoft Excel (25), Social Media (22), Microsoft PowerPoint (21), Project Management (20), Teamwork (19).
Where the team actually sits
HqO people are concentrated in Massachusetts, United States (28), Greater Boston (9), United States (5), New York, United States (3). 4 offices on record.
Search footprint
HqO attracts about 614 organic search visits a month, traffic worth roughly $4K a month if bought through ads. It gained 158 ranking keywords and lost 187 in the last period.
Frequently asked
HqO has 111 employees as of September 2026.
HqO has raised $157M in total, most recently a Series D round in October 2023.
HqO was founded in 2018 by Kevin M., Jared Stenquist.
Chase Garbarino (Cofounder and CEO) sits at the top of HqO's reporting structure, with 4 direct reports.
The most common previous employers of current HqO staff are VentureApp (4 people), HB Reavis (4 people), Streetwise Media (3 people).
Former HqO employees most often move to Blink - Employee Experience Platform (4), Buyers Edge Platform (3), Klaviyo (3).
At least 10 companies have a founder who previously worked at HqO, including Slate Milk, Koomba, Connect-X.
HqO attracts about 614 organic search visits a month, worth roughly $4K a month in equivalent ad spend.
The most common skills among HqO staff are Leadership, Microsoft Office, Customer Service, Microsoft Excel, Social Media.
HqO staff are concentrated in Massachusetts, United States (28), Greater Boston (9), United States (5).
HqO has about 25 people in Engineering, down 4% over the past year, as of September 2026.
HqO has about 14 people in Business Development, down 7% over the past year, as of September 2026.
Computed from 69 current and 281 former HqO profiles, as of September 2026. Source: Crustdata.
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