incident.io
Incident.io sells software reliability tools to engineering teams, used by over 2,000 companies including Netflix and Etsy. The company has raised $96M and employs 210 people.
The growth story
incident.io grew from 11 to 210 employees between 2021 and 2026, raising $96M along the way, most recently a Series B in April 2025.
About
Incident.io provides a platform that integrates on-call management, incident investigations, and response workflows for engineering teams. Its AI-powered Nexus model connects these functions with a company's production environment, runbooks, and historical incident data. The product targets companies where downtime is costly.
The company has raised $96M, most recently in a Series B round in April 2025. Its 210-person workforce suggests rapid scaling since its 2021 founding, though specific growth rates aren't available.
Founders and leadership
Engineering is the largest function at Incident.io, with 69 employees. The company's leadership includes investors from firms like Index Ventures and Insight Partners, though specific executive details aren't provided.
The incident.io org chart
Stephen Whitworth (Co-founder and CEO) leads 52 mapped leaders with 11 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Engineering 67 (+103% YoY), Sales 56 (+87% YoY), Customer Success and Support 13 (+117% YoY), Information Technology 13 (+63% YoY), Business Development 10 (+11% YoY), Human Resources 7 (-12% YoY).
Talent flow
Incident.io hires heavily from GoCardless, Cloudflare, and Monzo, with smaller numbers from Google and Oracle. Alumni have moved to companies like OpenAI, SpaceXAI, and Plain, with a median tenure of just one year.
Most common previous employers of incident.io staff: GoCardless (12), Cloudflare (10), Monzo (8), Google (7), Oracle (5), Sigma (5). Former incident.io employees most often moved to Semaloop (3), Junction (2), SpaceXAI (2), OpenAI (2), Plain (2), Clove (2).
Alumni worth knowing
The incident.io mafia
Seven Incident.io alumni have founded companies, including Userled (32 staff), PERMANENT© (15 staff), and Semaloop (6 staff).
7Yann Sarfati, was Head of GTM until 2022Niclas Ernst, was Design Advisor until 2024Charlie Kingston, was Product Manager until 2025Jack Villiers, was Interim Head of People (via KULA) until 2022Seth DeHart, was Advisor until 2023Danny Martinez, was Head of Growth until 2022
Miia Paavola, was Product Manager until 2025Hiring now
Web traffic
Traffic mix: 76% direct, 7% search, 4% social, 0% paid.
What this company is made of
Most common skills at incident.io: Leadership (83), Microsoft Office (79), Teamwork (67), Customer Service (66), Microsoft Excel (64), Public Speaking (61), Python (Programming Language) (60), Communication (57).
Where the team actually sits
incident.io people are concentrated in England, United Kingdom (92), United Kingdom (28), California, United States (24), London Area, United Kingdom (11). 2 offices on record.
Search footprint
incident.io attracts about 8,748 organic search visits a month, traffic worth roughly $47K a month if bought through ads. It gained 1,373 ranking keywords and lost 850 in the last period.
What employees say
- Compensation
- 4.80 / 5
- Career opportunities
- 4.60 / 5
- Senior management
- 4.60 / 5
- Work-life balance
- 4.30 / 5
Frequently asked
incident.io has 210 employees as of September 2026.
incident.io has raised $96M in total, most recently a Series B round in April 2025.
incident.io was founded in 2021 by Stephen Whitworth, Chris Evans, Zain Mobarik, Pete Hamilton, Malaika Ramachandran.
Stephen Whitworth (Co-founder and CEO) sits at the top of incident.io's reporting structure, with 11 direct reports.
The most common previous employers of current incident.io staff are GoCardless (12 people), Cloudflare (10 people), Monzo (8 people).
Former incident.io employees most often move to Semaloop (3), Junction (2), SpaceXAI (2).
At least 7 companies have a founder who previously worked at incident.io, including Userled, PERMANENT©, Semaloop.
incident.io attracts about 8,748 organic search visits a month, worth roughly $47K a month in equivalent ad spend.
The most common skills among incident.io staff are Leadership, Microsoft Office, Teamwork, Customer Service, Microsoft Excel.
incident.io staff are concentrated in England, United Kingdom (92), United Kingdom (28), California, United States (24).
incident.io has about 67 people in Engineering, up 103% over the past year, as of September 2026.
incident.io has about 56 people in Sales, up 87% over the past year, as of September 2026.
Computed from 203 current and 96 former incident.io profiles, as of September 2026. Source: Crustdata.
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