Ingrid ⚫️
Ingrid provides delivery and returns software for retailers, serving 250+ clients across 170+ markets. The company raised $34M in a Series A in March 2024.
The growth story
Ingrid ⚫️ grew from 90 to 138 employees between 2022 and 2026, raising $34M along the way, most recently a Series A in March 2024.
About
Ingrid sells software that helps retailers manage shipping and product returns. Its platform aims to turn logistics from a cost into a revenue source for mid-market and enterprise retailers.
The company has grown to 138 employees since its 2015 founding. Its recent Series A suggests expansion plans, though current headcount growth rates aren't disclosed.
Founders and leadership
Engineering is the largest department with 24 staff. The company maintains a flat structure with median tenure of 2 years, typical for a growth-stage tech firm.
The Ingrid ⚫️ org chart
Susanna Grill Erntell (CEO) leads 52 mapped leaders with 5 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Engineering 30 (+11% YoY), Business Development 15 (0% YoY), Customer Success and Support 15 (+15% YoY), Information Technology 10 (0% YoY), Sales 9 (-36% YoY), Operations 8 (+14% YoY).
Talent flow
Ingrid recruits heavily from fintech and delivery platforms, with Klarna (9 hires), Bolt (6), and foodora (4) as top talent sources. Alumni frequently move to payments and security startups like Zaver and Nord Security.
Most common previous employers of Ingrid ⚫️ staff: Klarna (9), Bolt (6), Tipser (6), Quinyx (4), foodora (4), Nokia (3). Former Ingrid ⚫️ employees most often moved to Etals (2), Zaver (2), Qliro (2), Nord Security (2), Omnium (1), Trackdesk (1).
Alumni worth knowing
The Ingrid ⚫️ mafia
Six alumni have founded companies, including Centra (315 staff) and BAMBAM (23 staff). Most spinouts are early-stage with 1-2 employees.
6Jenna Holcombe, was Creative Director until 2016Emma Selenius, was Sales Manager until 2021Raphael Falconer, was Founding GTM BDR until 2025Emma Sjölander, was Senior Account Executive & Acting Head of Sales until 2022Piotr Podhajski, was Product Manager until 2019Paweł Kaniak, was Frontend Developer until 2020Web traffic
Traffic mix: 22% direct, 6% search, 0% social, 17% paid.
What this company is made of
Most common skills at Ingrid ⚫️: Project Management (35), SQL (33), Customer Service (27), Go (Programming Language) (26), Business Development (25), Management (25), English (24), Microsoft Office (24).
Where the team actually sits
Ingrid ⚫️ people are concentrated in Stockholm County, Sweden (32), Greater Stockholm Metropolitan Area (14), Wroclaw Metropolitan Area (11), Dolnośląskie, Poland (10). 3 offices on record.
Search footprint
Ingrid ⚫️ attracts about 544 organic search visits a month, traffic worth roughly $5K a month if bought through ads. It gained 255 ranking keywords and lost 93 in the last period.
What employees say
- Compensation
- 3.90 / 5
- Career opportunities
- 3.20 / 5
- Senior management
- 3.30 / 5
- Work-life balance
- 3.80 / 5
Frequently asked
Ingrid ⚫️ has 138 employees as of September 2026.
Ingrid ⚫️ has raised $34M in total, most recently a Series A round in March 2024.
Ingrid ⚫️ was founded in 2015 by Patric Blixt.
Susanna Grill Erntell (CEO) sits at the top of Ingrid ⚫️'s reporting structure, with 5 direct reports.
The most common previous employers of current Ingrid ⚫️ staff are Klarna (9 people), Bolt (6 people), Tipser (6 people).
Former Ingrid ⚫️ employees most often move to Etals (2), Zaver (2), Qliro (2).
At least 6 companies have a founder who previously worked at Ingrid ⚫️, including Centra, BAMBAM, Zynarra.
Ingrid ⚫️ attracts about 544 organic search visits a month, worth roughly $5K a month in equivalent ad spend.
The most common skills among Ingrid ⚫️ staff are Project Management, SQL, Customer Service, Go (Programming Language), Business Development.
Ingrid ⚫️ staff are concentrated in Stockholm County, Sweden (32), Greater Stockholm Metropolitan Area (14), Wroclaw Metropolitan Area (11).
Ingrid ⚫️ has about 30 people in Engineering, up 11% over the past year, as of September 2026.
Ingrid ⚫️ has about 15 people in Business Development, up 0% over the past year, as of September 2026.
Computed from 99 current and 105 former Ingrid ⚫️ profiles, as of September 2026. Source: Crustdata.
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