OvationCXM
OvationCXM sells customer experience management software that connects CRM systems and orchestrates customer journeys. The company has raised $44M, most recently in a Series C round in September 2022, and employs 114 people.
The growth story
OvationCXM grew from 128 to 114 employees between 2021 and 2026, raising $44M along the way, most recently a Series C in September 2022.
About
OvationCXM's platform integrates CRM systems, automates customer journeys, and aggregates partner ecosystems for businesses managing complex customer experiences. Its tools include communication solutions and knowledge delivery features aimed at streamlining touchpoints across customer interactions.
The company has raised $44M across funding rounds, with its latest Series C closing in September 2022. Its investor base includes Capital One Ventures and Commerce Ventures. With 114 employees, OvationCXM has built a team with a median tenure of 6 years, suggesting strong employee retention in the competitive SaaS sector.
Founders and leadership
Engineering is the largest function at OvationCXM, with 18 employees. The company is led by a team based in Belvedere Tiburon, California, where it was founded in 2014.
The OvationCXM org chart
Chip Alfred Kahn IV (Founder & CEO) leads 27 mapped leaders with 5 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Information Technology 38 (-7% YoY), Engineering 28 (-3% YoY), Operations 11 (-8% YoY), Business Development 10 (0% YoY), Customer Success and Support 5 (0% YoY), Sales 3 (-25% YoY).
Talent flow
OvationCXM recruits heavily from retailers and tech firms, with Best Buy, Zafin, and GoDaddy being top talent sources. Alumni often move to universities and enterprise software companies, with Arizona State University and Stripe being common destinations.
Most common previous employers of OvationCXM staff: Best Buy (4), Zafin (3), GoDaddy (3), Amazon (3), MSI Solutions (3), Asurion (3). Former OvationCXM employees most often moved to Arizona State University (3), Stripe (2), ServiceNow (2), Oracle (2), Kaseware (2), Siemens (1).
Alumni worth knowing
The OvationCXM mafia
Five OvationCXM alumni have founded companies, including Home Helpers, a home care provider with 498 employees, and Stronghold, a cybersecurity firm with 41 staff.
5Rusty Thulin, was Vice President Human Capital until 2022Tammy Camp, was Advisor until 2016Colin Read, was VP & GM, Enterprise until 2018Christopher Barker Sr., was POS/ Network Contractor until 2018Web traffic
Traffic mix: 60% direct, 27% search, 6% social, 1% paid.
What this company is made of
Most common skills at OvationCXM: Microsoft Office (43), Customer Service (37), Troubleshooting (34), Leadership (32), Microsoft Excel (28), Management (26), Technical Support (23), Strategy (23).
Where the team actually sits
OvationCXM people are concentrated in Arizona, United States (19), California, United States (9), Greater Phoenix Area (5), Florida, United States (4).
Search footprint
OvationCXM attracts about 433 organic search visits a month, traffic worth roughly $15K a month if bought through ads. It gained 332 ranking keywords and lost 178 in the last period.
What employees say
- Compensation
- 3.80 / 5
- Career opportunities
- 3.60 / 5
- Senior management
- 3.50 / 5
- Work-life balance
- 4.20 / 5
Frequently asked
OvationCXM has 114 employees as of September 2026.
OvationCXM has raised $44M in total, most recently a Series C round in September 2022.
OvationCXM was founded in 2014 by Guiseppi Marzelli, Chip Alfred Kahn IV, Tim Attinger, Alan Finlay.
Chip Alfred Kahn IV (Founder & CEO) sits at the top of OvationCXM's reporting structure, with 5 direct reports.
The most common previous employers of current OvationCXM staff are Best Buy (4 people), Zafin (3 people), GoDaddy (3 people).
Former OvationCXM employees most often move to Arizona State University (3), Stripe (2), ServiceNow (2).
At least 5 companies have a founder who previously worked at OvationCXM, including Home Helpers, Stronghold, Whoosh.
OvationCXM attracts about 433 organic search visits a month, worth roughly $15K a month in equivalent ad spend.
The most common skills among OvationCXM staff are Microsoft Office, Customer Service, Troubleshooting, Leadership, Microsoft Excel.
OvationCXM staff are concentrated in Arizona, United States (19), California, United States (9), Greater Phoenix Area (5).
OvationCXM has about 38 people in Information Technology, down 7% over the past year, as of September 2026.
OvationCXM has about 28 people in Engineering, down 3% over the past year, as of September 2026.
Computed from 81 current and 147 former OvationCXM profiles, as of September 2026. Source: Crustdata.
Build this for any company
Every number on this page came from the Crustdata API. Point the MCP at a company and get the same org chart, alumni list and talent flow in one prompt.