Posh
Posh sells AI software to financial institutions for automating customer service and employee training. The Boston-based company has raised $73M, most recently in a June 2024 Series B, and employs 178 people.
The growth story
Posh grew from 94 to 178 employees between 2022 and 2026, raising $73M along the way, most recently a Series B in June 2024.
About
Posh builds AI tools that help banks and other financial firms handle customer inquiries and train staff. Its software aims to automate routine tasks while staying within strict compliance rules.
The company has grown rapidly since its 2018 founding, securing $73M in funding including a recent Series B. Its workforce of 178 spans engineering and other technical roles, with a strong concentration in Boston.
Founders and leadership
Engineering is Posh's largest department with 18 staff. The company has a median employee tenure of 2 years, suggesting moderate turnover.
The Posh org chart
Karan Kashyap (Co-founder & CEO) leads 37 mapped leaders with 9 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Engineering 33 (-3% YoY), Operations 31 (+29% YoY), Sales 16 (+7% YoY), Arts and Design 15 (+7% YoY), Business Development 12 (+9% YoY), Customer Success and Support 9 (0% YoY).
Talent flow
Posh recruits heavily from local tech firms like Hoppier and Talkdesk, and from Boston-area schools including MIT and Northeastern. Alumni often move to customer service software companies like ServiceNow and Five9.
Most common previous employers of Posh staff: Hoppier (2), Talkdesk (2), WeWork (2), Flywire (2), Nelnet Campus Commerce (2), Nymbus (2). Former Posh employees most often moved to VoiceRun (2), ServiceNow (2), Five9 (2), MITRE (2), NetBox Labs (1), ICE (1).
Alumni worth knowing
The Posh mafia
Posh alumni have founded 6 companies, most notably Arise Financial with 189 employees. Other startups include VoiceRun, which two Posh alumni co-founded.
7Kristin P. Vanbeek, was Member Board Of Directors until 2022Timmy Galvin, was Growth Strategy until 2021Kelton (KJ) Hardrict Jr, was Senior Software Engineer - AI Voice Product until 2024Nicholas Leonard, was SVP, People and Operations until 2024Derek Caneja, was SVP of Engineering until 2024Reginald Wilkerson, was Board Member until 2022
Tenzin Peyang Lama, was Marketing Coordinator until 2022Hiring now
Web traffic
Traffic mix: 0% direct, 0% search, 0% social, 0% paid.
What this company is made of
Most common skills at Posh: Leadership (32), Customer Service (27), Microsoft Office (26), Management (21), Public Speaking (21), Microsoft Excel (20), Project Management (19), Communication (19).
Where the team actually sits
Posh people are concentrated in Massachusetts, United States (14), Greater Boston (7), Texas, United States (3), New York, United States (3).
Search footprint
Posh attracts about 104 organic search visits a month, traffic worth roughly $1K a month if bought through ads. It gained 68 ranking keywords and lost 68 in the last period.
Frequently asked
Posh has 178 employees as of September 2026.
Posh has raised $73M in total, most recently a Series B round in June 2024.
Posh was founded in 2018 by Karan Kashyap, Matt McEachern.
Karan Kashyap (Co-founder & CEO) sits at the top of Posh's reporting structure, with 9 direct reports.
The most common previous employers of current Posh staff are Hoppier (2 people), Talkdesk (2 people), WeWork (2 people).
Former Posh employees most often move to VoiceRun (2), ServiceNow (2), Five9 (2).
At least 6 companies have a founder who previously worked at Posh, including Arise Financial, Fazeshift, Talvy.
Posh attracts about 104 organic search visits a month, worth roughly $1K a month in equivalent ad spend.
The most common skills among Posh staff are Leadership, Customer Service, Microsoft Office, Management, Public Speaking.
Posh staff are concentrated in Massachusetts, United States (14), Greater Boston (7), Texas, United States (3).
Posh has about 33 people in Engineering, down 3% over the past year, as of September 2026.
Posh has about 31 people in Operations, up 29% over the past year, as of September 2026.
Computed from 64 current and 136 former Posh profiles, as of September 2026. Source: Crustdata.
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