SaaS Labs
SaaS Labs sells AI-powered communication tools for sales and support teams, claiming to save agents up to 12 hours per week. The company serves over 7,000 businesses globally and has raised $73M, most recently in a 2022 Series B.
The growth story
SaaS Labs grew from 30 to 405 employees between 2019 and 2026, raising $73M along the way, most recently a Series B in January 2022.
About
SaaS Labs develops software that automates and streamlines communication workflows for customer-facing teams. Its tools aim to reduce repetitive tasks, allowing agents to focus on higher-value interactions with customers.
The company has grown to 405 employees since its 2016 founding, with engineering making up its largest function at 54 staff. Its $73M in funding includes backing from Base10 Partners and Eight Roads Ventures, with its Series B closing in early 2022.
Founders and leadership
Engineering is SaaS Labs' largest function, accounting for 54 of its 405 employees. The company is led by a team that includes investors Allison Pickens and Anand Chandrasekaran, who joined its Series B round.
The SaaS Labs org chart
Gaurav S. (Founder & CEO) leads 55 mapped leaders with 20 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Engineering 112 (-7% YoY), Sales 58 (+5% YoY), Information Technology 39 (+8% YoY), Customer Success and Support 34 (-23% YoY), Human Resources 19 (+6% YoY), Marketing 17 (-26% YoY).
Talent flow
SaaS Labs recruits heavily from other SaaS companies, with JustCall, Accenture, and BYJU'S being its top talent sources. Its alumni most often move to Amazon, Adobe, and Salesforce, with a median tenure of 2 years.
Most common previous employers of SaaS Labs staff: JustCall (11), Accenture (8), BYJU'S (7), Freshworks (7), LeadSquared (6), Adobe (5). Former SaaS Labs employees most often moved to Amazon (5), Adobe (4), Sprinto (3), Salesforce (3), Rippling (3), Google (3).
Alumni worth knowing
The SaaS Labs mafia
SaaS Labs alumni have founded 8 companies, including Fundamento (64 staff), Breathe Zero (7 staff), and MemoAIr (5 staff). These startups focus on areas ranging from AI-powered analytics to carbon footprint tracking.
8Vickram Saigal, was Head of Product until 2024Saurav Fouzdar, was R&D until 2022Sourav Das, was Senior Product Manager until 2025Sidhanth Mally, was Director of Revenue Operations until 2023Dushyant Kumar, was Senior Account Executive until 2024Anant Jain, was Global Talent Leader until 2026
Faisal, was Link Builder until 2026
Hiring now
Web traffic
Traffic mix: 35% direct, 57% search, 0% social, 0% paid.
What this company is made of
Most common skills at SaaS Labs: Communication (101), Microsoft Excel (92), Microsoft Office (85), JavaScript (78), Problem Solving (77), Leadership (75), SQL (68), Management (67).
Where the team actually sits
SaaS Labs people are concentrated in Karnataka, India (79), Delhi, India (45), Uttar Pradesh, India (43), India (13).
Search footprint
SaaS Labs attracts about 7 organic search visits a month. It gained 4 ranking keywords and lost 5 in the last period.
What employees say
- Compensation
- 3.60 / 5
- Career opportunities
- 3.30 / 5
- Senior management
- 2.70 / 5
- Work-life balance
- 3.30 / 5
Frequently asked
SaaS Labs has 405 employees as of September 2026.
SaaS Labs has raised $73M in total, most recently a Series B round in January 2022.
Gaurav S. (Founder & CEO) sits at the top of SaaS Labs's reporting structure, with 20 direct reports.
The most common previous employers of current SaaS Labs staff are JustCall (11 people), Accenture (8 people), BYJU'S (7 people).
Former SaaS Labs employees most often move to Amazon (5), Adobe (4), Sprinto (3).
At least 8 companies have a founder who previously worked at SaaS Labs, including Fundamento, Breathe Zero, MemoAIr.
SaaS Labs attracts about 7 organic search visits a month.
The most common skills among SaaS Labs staff are Communication, Microsoft Excel, Microsoft Office, JavaScript, Problem Solving.
SaaS Labs staff are concentrated in Karnataka, India (79), Delhi, India (45), Uttar Pradesh, India (43).
SaaS Labs has about 112 people in Engineering, down 7% over the past year, as of September 2026.
SaaS Labs has about 58 people in Sales, up 5% over the past year, as of September 2026.
Computed from 245 current and 235 former SaaS Labs profiles, as of September 2026. Source: Crustdata.
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