Shieldpay

Financial ServicesLondon, England, United KingdomFounded 201757 employees$40M raised

Shieldpay is a payments platform for legal and professional services that handles escrow and client money management. It has raised $40M in Series A funding and employs 57 people.

9
9 companies were started by ex-Shieldpay people.
-50%
Open roles are down 50% year over year, at 4 today.
People's Partnership
People's Partnership is the most common next stop for people leaving Shieldpay (5 alumni).
Employees
57
Total raised
$40M
Last: Series A
Open roles
4
-50% vs last year
Site visitors
11K
per month
Alumni founders
9
companies started

The growth story

Shieldpay headcount and funding57 people today
119$34M57202120222023202420252026
Data by CrustdataCrustdata

Shieldpay grew from 55 to 57 employees between 2021 and 2026, raising $40M along the way, most recently a Series A in December 2021.

About

Shieldpay provides payment processing and escrow services tailored for legal transactions, removing the administrative burden of managing client funds. Its platform supports high-value, international payments with compliance features for law firms and professional service providers.

The company last raised $40M in December 2021 from investors including Elliott Management and CE Innovation Capital. Its headcount of 57 suggests steady scaling since its 2017 founding.

Founders and leadership

Operations is the largest department with 8 employees. The company has a median tenure of 2 years, indicating moderate retention.

The Shieldpay org chart

Sophie Condie (CEO - Chief Executive Officer) leads 27 mapped leaders with 9 direct reports. Click +N to expand a team; names link to the person’s public profile.

Departments, and which ones grew

Headcount by functiongrowth vs 12 months ago
SSales
9+50%
FFinance
6-40%
OOperations
60%
CCustomer Success and Support
6+20%
LLegal
4-20%
IInformation Technology
3-25%
MMarketing
30%
BBusiness Development
3-40%
Data by CrustdataCrustdata

Headcount by function: Sales 9 (+50% YoY), Finance 6 (-40% YoY), Operations 6 (0% YoY), Customer Success and Support 6 (+20% YoY), Legal 4 (-20% YoY), Information Technology 3 (-25% YoY).

Talent flow

Shieldpay recruits heavily from Form3 (4 hires) and traditional financial institutions like Lloyds Banking and American Express (3 each). Alumni most frequently move to People's Partnership (5) and payments firms like EML and Visa.

Where Shieldpay people come from, and where they go47 current + 235 former profiles
4 people: Form3 → Shieldpay3 people: Lloyds Banking → Shieldpay3 people: American Express → Shieldpay2 people: PwC → Shieldpay2 people: ThoughtLeaders4 → Shieldpay2 people: Bright Network → Shieldpay2 people: KPMG → Shieldpay2 people: JBR Capital → Shieldpay5 people: Shieldpay → People's Partnership3 people: Shieldpay → EML3 people: Shieldpay → American Express2 people: Shieldpay → Equals2 people: Shieldpay → Novus Strategy2 people: Shieldpay → Visa2 people: Shieldpay → OpenPayd2 people: Shieldpay → MonzoShieldpay57 peopleCAME FROMWENT TOForm34 peopleLloyds Banking3 peopleAmerican Express3 peoplePwC2 peopleThoughtLeaders42 peopleBright Network2 peopleKPMG2 peopleJBR Capital2 peoplePeople's Partnership5 peopleEML3 peopleAmerican Express3 peopleEquals2 peopleNovus Strategy2 peopleVisa2 peopleOpenPayd2 peopleMonzo2 people
Data by CrustdataCrustdata

Most common previous employers of Shieldpay staff: Form3 (4), Lloyds Banking (3), American Express (3), PwC (2), ThoughtLeaders4 (2), Bright Network (2). Former Shieldpay employees most often moved to People's Partnership (5), EML (3), American Express (3), Equals (2), Novus Strategy (2), Visa (2).

Alumni worth knowing

The Shieldpay mafia

Shieldpay alumni have founded 9 companies, including Novus Strategy (12 employees) and Evoke (8 employees).

Claire Van der ZantAlan EdwardsRiccardo SantoroAshley BarwickPenny WatsonFiona Wainscott9
founders left Shieldpay and started 9 companies, employing 27 people between them

12 employees
Claire Van der Zant, was Chief Growth Officer until 2025
8 employees
Alan Edwards, was Commercial Director until 2025
3 employees
Riccardo Santoro, was Head of Revenue Operations until 2023
2 employees
Ashley Barwick, was Head of Product until 2022
Penny Watson, was Head Of Marketing until 2020
Fiona Wainscott, was Head of Business Development until 2022
A
Appaya
 
Luke Czak, was Head of Technical Product until 2024
A
Ammar Leads
 
Ammar Saleh, was Data Entry Operator until 2023
S
Sarbal
 
Jasdeep Matharu, was Director of Software Develoment until 2003

Hiring now

Service Desk AnalystSenior Software EngineerPeople and Talent AssociateCustomer Operations Analyst

Web traffic

shieldpay.com monthly visitors+8% month over month
9,81522,56135,30610,639202420252026
Data by CrustdataCrustdata

Traffic mix: 46% direct, 39% search, 3% social, 1% paid.

What this company is made of

Headcount by skillwhat people list on their profiles
PProject Management
20
SStrategy
18
MManagement
17
LLeadership
16
CCustomer Service
15
PProblem Solving
15
CCommunication
15
AAnalytical Skills
14
SStrategic Planning
14
TTeamwork
13
Data by CrustdataCrustdata

Most common skills at Shieldpay: Project Management (20), Strategy (18), Management (17), Leadership (16), Customer Service (15), Problem Solving (15), Communication (15), Analytical Skills (14).

Where the team actually sits

Headcount by regionHQ: London, England, United Kingdom
EEngland, United Kingdom
27
UUnited Kingdom
14
LLondon Area, United Kingdom
2
GGreater Oxford Area
1
GGreater Cardiff Area
1
UUnited States
1
GGreater Brighton and Hove Area
1
Data by CrustdataCrustdata

Shieldpay people are concentrated in England, United Kingdom (27), United Kingdom (14), London Area, United Kingdom (2), Greater Oxford Area (1).

Search footprint

Organic clicks
12
per month
Traffic worth
$0K
if bought as ads
Ranking keywords
146
Ads budget
$0K
per month

Shieldpay attracts about 12 organic search visits a month, traffic worth roughly $0K a month if bought through ads. It gained 29 ranking keywords and lost 45 in the last period.

What employees say

Compensation
3.50 / 5
Career opportunities
3.10 / 5
Senior management
3.10 / 5
Work-life balance
3.40 / 5

Frequently asked

How many employees does Shieldpay have?

Shieldpay has 57 employees as of September 2026.

How much has Shieldpay raised?

Shieldpay has raised $40M in total, most recently a Series A round in December 2021.

Who founded Shieldpay?

Shieldpay was founded in 2017 by Pete Janes.

Who is the CEO of Shieldpay?

Sophie Condie (CEO - Chief Executive Officer) sits at the top of Shieldpay's reporting structure, with 9 direct reports.

Where does Shieldpay hire from?

The most common previous employers of current Shieldpay staff are Form3 (4 people), Lloyds Banking (3 people), American Express (3 people).

Where do Shieldpay employees go after leaving?

Former Shieldpay employees most often move to People's Partnership (5), EML (3), American Express (3).

What companies were founded by ex-Shieldpay employees?

At least 9 companies have a founder who previously worked at Shieldpay, including Novus Strategy, Evoke, GridShare.

How much traffic does Shieldpay get from search?

Shieldpay attracts about 12 organic search visits a month, worth roughly $0K a month in equivalent ad spend.

What skills do people at Shieldpay have?

The most common skills among Shieldpay staff are Project Management, Strategy, Management, Leadership, Customer Service.

Where is Shieldpay's team located?

Shieldpay staff are concentrated in England, United Kingdom (27), United Kingdom (14), London Area, United Kingdom (2).

How big is Shieldpay's sales team?

Shieldpay has about 9 people in Sales, up 50% over the past year, as of September 2026.

How big is Shieldpay's finance team?

Shieldpay has about 6 people in Finance, down 40% over the past year, as of September 2026.

Computed from 47 current and 235 former Shieldpay profiles, as of September 2026. Source: Crustdata.

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