Totango
Totango sells software that helps companies manage customer relationships and predict revenue growth after the initial sale. It has raised $147M and serves 600 organizations globally, including Schneider Electric and Verint.
The growth story
Totango grew from 472 to 118 employees between 2023 and 2026, raising $147M along the way, most recently a Series D in September 2021.
About
Totango provides tools for companies to track customer outcomes and forecast revenue expansion post-sale. Its platform combines customer management with predictive analytics to help businesses retain and grow their customer base.
The company has raised $147M, most recently in a Series D round in September 2021. It employs 118 people and counts major firms like Schneider Electric and Verint among its clients.
Founders and leadership
Engineering is Totango's largest function, with 21 employees. The company is led by a team that includes investors from firms like Benhamou Global Ventures and InterWest Partners.
The Totango org chart
Keith Frankel (CEO) leads 19 mapped leaders with 4 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Engineering 24 (-37% YoY), Operations 6 (-25% YoY), Sales 6 (-33% YoY), Marketing 6 (+50% YoY), Information Technology 6 (-33% YoY), Customer Success and Support 5 (-29% YoY).
Talent flow
Totango recruits from companies like Parative and Catalyst Software, and its alumni often move to Salesforce and Palo Alto Networks. The median tenure at the company is 2 years.
Most common previous employers of Totango staff: Parative (5), Catalyst Software (3), Lone Wolf Technologies (3), Boston University (3), EPAM (3), SAP Concur (2). Former Totango employees most often moved to Salesforce (5), Perspective (3), Palo Alto Networks (3), NVIDIA (2), Craftable (2), SugarAI (2).
Alumni worth knowing
The Totango mafia
Totango alumni have founded 26 companies, including DemandScience, OpusClip, and Perspective. These firms collectively employ over 1,100 people.
26Derek Schoettle, was Board Member until 2024Rona Segev, was Board Member until 2015Guy Nirpaz, was Founder & CEO until 2023Oren Raboy, was Co-founder and VP Engineering until 2018
dan preiss, was Senior Product Manager until 2015
Yoav Melamed, was Big Data Expert until 2014
Omer Gotlieb, was Co-Founder, Advisor until 2022
Eran Wagner, was Board Member until 2015
Dominique Levin, was Founding CMO until 2013
Eric Chen, was Business Development until 2016
Alex Gerdisch, was Business Development Representative until 2018
Loc H. Nguyen, Ed.D., was Sr. Customer Success Manager until 2015
Dewey Rogge, was Sales Development & Customer Success until 2016
Dmytro Nikolaienko, was UI/UX Designer until 2018
Luke Secker, was Senior Sales Recruiter until 2022
Rob Bennett, was Director of Strategic Sales and Marketing until 2020
Sam S., was Mid-Market Account Executive until 2023
Katie Yagodnik, was Sr. Director, CS Digital Strategies until 2025
Roberto J., was Senior Director, Customer Success until 2018
Eugene Trautwein, was Customer Advisory Board Member until 2019
Chaitali Mallick, was Chief People Officer until 2024
Lilach Romano, was Human Resources Manager until 2014
Oren Cohen, was VP Product Growth until 2024Web traffic
Traffic mix: 78% direct, 5% search, 1% social, 0% paid.
What this company is made of
Most common skills at Totango: Communication (23), Management (22), Leadership (22), Customer Service (21), Microsoft Office (20), Amazon Web Services (AWS) (19), Team Leadership (18), Python (Programming Language) (18).
Where the team actually sits
Totango people are concentrated in Ontario, Canada (6), Israel (5), Massachusetts, United States (5), England, United Kingdom (3).
Search footprint
Totango attracts about 1,584 organic search visits a month, traffic worth roughly $25K a month if bought through ads. It gained 679 ranking keywords and lost 633 in the last period.
What employees say
- Compensation
- 3.40 / 5
- Career opportunities
- 2.90 / 5
- Senior management
- 2.70 / 5
- Work-life balance
- 3.20 / 5
Frequently asked
Totango has 118 employees as of September 2026.
Totango has raised $147M in total, most recently a Series D round in September 2021.
Keith Frankel (CEO) sits at the top of Totango's reporting structure, with 4 direct reports.
The most common previous employers of current Totango staff are Parative (5 people), Catalyst Software (3 people), Lone Wolf Technologies (3 people).
Former Totango employees most often move to Salesforce (5), Perspective (3), Palo Alto Networks (3).
At least 26 companies have a founder who previously worked at Totango, including DemandScience, OpusClip, TLV Partners.
Totango attracts about 1,584 organic search visits a month, worth roughly $25K a month in equivalent ad spend.
The most common skills among Totango staff are Communication, Management, Leadership, Customer Service, Microsoft Office.
Totango staff are concentrated in Ontario, Canada (6), Israel (5), Massachusetts, United States (5).
Totango has about 24 people in Engineering, down 37% over the past year, as of September 2026.
Totango has about 6 people in Operations, down 25% over the past year, as of September 2026.
Computed from 51 current and 288 former Totango profiles, as of September 2026. Source: Crustdata.
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