ujet.cx
UJET sells cloud-based customer service software that combines voice, video, chat, SMS, email, and social media into one agent workspace. The San Francisco company has raised $177M, most recently in a Series D round in September 2024, and employs 335 people.
The growth story
ujet.cx grew from 231 to 335 employees between 2022 and 2026, raising $177M along the way, most recently a Series D in September 2024.
About
UJET’s platform replaces fragmented customer service tools with a unified system for handling interactions across multiple channels. It routes customer inquiries based on agent skills and history, offers mobile-native support features like screen sharing and biometric authentication, and integrates with CRM systems.
The company has raised $177M, including a Series D round in September 2024, with backing from investors like Google Ventures and Citi Ventures. Its workforce of 335 spans engineering, product, and customer support functions.
Founders and leadership
Engineering is UJET’s largest function, with 74 employees. The company is led by a team based in San Francisco, with a focus on product development and customer implementation.
The ujet.cx org chart
Vasili Triant (CEO) leads 59 mapped leaders with 7 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Engineering 101 (+6% YoY), Sales 30 (+30% YoY), Information Technology 24 (-8% YoY), Customer Success and Support 20 (0% YoY), Business Development 16 (-6% YoY), Operations 15 (+7% YoY).
Talent flow
UJET hires heavily from companies like Serenova, Samsung SDS, and NPX teraArk. Its alumni often move to tech firms like Google, Zoom, and NiCE. Employees typically stay for a median of 2 years.
Most common previous employers of ujet.cx staff: Serenova (9), Samsung SDS (9), NPX teraArk (8), WEX (6), Lifesize (5), Cisco (4). Former ujet.cx employees most often moved to Google (11), NiCE (6), Zoom (5), Onix (5), Akkio (3), Quiq (3).
Alumni worth knowing
The ujet.cx mafia
UJET alumni have founded 13 companies, including LinkLive, Aurasell AI, and Champify. These startups span AI, customer service, and venture capital, with LinkLive employing 79 people.
13John Lynch, was Chief Revenue Officer until 2023Jason Eubanks, was Board Observer until 2021Stephen Ruff, was Manager, Business Development until 2019Osuke Honda, was Board Member until 2024Gary E. Barnett, was Member Board of Directors until 2022Mamoun Alamouri, was Regional VP, South Europe, MEA and India until 2023
Justin Robbins, was Senior Director, Corporate Communications & Evangelism until 2023
Mike Chevraux, MBA, was VP of Sales until 2023
Daniel Kjellén, was Advisor until 2019
Marisa Millard, was Director of Sales until 2017
Michelle Sauzier, was Director, Demand Generation until 2019
Holly Rollo, was Advisory Board Member until 2020
Matthew Woo, was Senior Product Manager until 2019Hiring now
Web traffic
Traffic mix: 87% direct, 9% search, 3% social, 0% paid.
What this company is made of
Most common skills at ujet.cx: Leadership (82), SQL (62), JavaScript (58), Project Management (57), Java (57), Microsoft Excel (54), Python (Programming Language) (51), Customer Service (51).
Where the team actually sits
ujet.cx people are concentrated in California, United States (25), Porto, Portugal (15), Texas, United States (11), United States (9). 3 offices on record.
Search footprint
ujet.cx attracts about 573 organic search visits a month, traffic worth roughly $29K a month if bought through ads. It gained 235 ranking keywords and lost 123 in the last period.
What employees say
- Compensation
- 3.70 / 5
- Career opportunities
- 3.80 / 5
- Senior management
- 3.50 / 5
- Work-life balance
- 4.10 / 5
Frequently asked
ujet.cx has 335 employees as of September 2026.
ujet.cx has raised $177M in total, most recently a Series D round in September 2024.
ujet.cx was founded in 2015 by Anand J..
Vasili Triant (CEO) sits at the top of ujet.cx's reporting structure, with 7 direct reports.
The most common previous employers of current ujet.cx staff are Serenova (9 people), Samsung SDS (9 people), NPX teraArk (8 people).
Former ujet.cx employees most often move to Google (11), NiCE (6), Zoom (5).
At least 13 companies have a founder who previously worked at ujet.cx, including LinkLive, Aurasell AI, Champify.
ujet.cx attracts about 573 organic search visits a month, worth roughly $29K a month in equivalent ad spend.
The most common skills among ujet.cx staff are Leadership, SQL, JavaScript, Project Management, Java.
ujet.cx staff are concentrated in California, United States (25), Porto, Portugal (15), Texas, United States (11).
ujet.cx has about 101 people in Engineering, up 6% over the past year, as of September 2026.
ujet.cx has about 30 people in Sales, up 30% over the past year, as of September 2026.
Computed from 187 current and 268 former ujet.cx profiles, as of September 2026. Source: Crustdata.
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