UserGems πŸ’Ž

Software DevelopmentSan Francisco, California, United StatesFounded 2020109 employees$22M raised

UserGems sells AI-powered sales pipeline software that identifies and prioritizes potential buyers. It claims to have generated $4 billion in pipeline and $1 billion in revenue for over 350 companies.

7
7 companies were started by ex-UserGems πŸ’Ž people.
-50%
Open roles are down 50% year over year, at 1 today.
Employees
109
Total raised
$22M
Last: Series A
Open roles
1
-50% vs last year
Site visitors
72K
per month
Alumni founders
7
companies started

The growth story

UserGems πŸ’Ž headcount and funding109 people today
109$20M109202120222023202420252026
Data by CrustdataCrustdata

UserGems πŸ’Ž grew from 17 to 109 employees between 2021 and 2026, raising $22M along the way, most recently a Series A in October 2021.

About

UserGems provides AI tools for sales and marketing teams to identify high-value prospects and automate outreach. Its system analyzes public professional profiles to surface potential buyers and integrates with advertising and account-based marketing platforms.

The company has raised $22 million in venture funding, including a Series A in 2021 led by Battery Ventures and Tiger Global. It employs 109 people, with engineering being its largest function at 16 staff.

Founders and leadership

Engineering is UserGems' largest department with 16 staff. The company has a median employee tenure of one year, suggesting rapid team turnover or expansion.

The UserGems πŸ’Ž org chart

Stephan Kletzl (Co-Founder and CTO / DPO) leads 29 mapped leaders with 6 direct reports. Click +N to expand a team; names link to the person’s public profile.

Departments, and which ones grew

Headcount by functiongrowth vs 12 months ago
EEngineering
25+14%
SSales
17-6%
CCustomer Success and Support
11+22%
EEntrepreneurship
7+17%
MMarketing
6-14%
FFinance
50%
AArts and Design
40%
BBusiness Development
40%
OOperations
3+50%
Data by CrustdataCrustdata

Headcount by function: Engineering 25 (+14% YoY), Sales 17 (-6% YoY), Customer Success and Support 11 (+22% YoY), Entrepreneurship 7 (+17% YoY), Marketing 6 (-14% YoY), Finance 5 (0% YoY).

Talent flow

UserGems hires from a mix of tech and marketing backgrounds, with notable sources including Paycom, Virtuagym, and Google. Alumni frequently move to marketing and AI startups, with WRITER and TheySaid being top destinations.

Where UserGems πŸ’Ž people come from, and where they go73 current + 73 former profiles
4 people: Paycom β†’ UserGems πŸ’Ž3 people: Virtuagym β†’ UserGems πŸ’Ž2 people: Bear Fox Marketing β†’ UserGems πŸ’Ž2 people: ShelfFlip / SmartHires (YC) β†’ UserGems πŸ’Ž2 people: Google β†’ UserGems πŸ’Ž2 people: McKinsey & Company β†’ UserGems πŸ’Ž2 people: Seismic β†’ UserGems πŸ’Ž2 people: Aerotek β†’ UserGems πŸ’Ž2 people: UserGems πŸ’Ž β†’ Marketing Advice2 people: UserGems πŸ’Ž β†’ WRITER1 people: UserGems πŸ’Ž β†’ Cabana1 people: UserGems πŸ’Ž β†’ TheySaid | AI user testing & feedback1 people: UserGems πŸ’Ž β†’ Customer.io1 people: UserGems πŸ’Ž β†’ Tofu1 people: UserGems πŸ’Ž β†’ Artificial1 people: UserGems πŸ’Ž β†’ Marketing-Led Growth (MLG)UserGems πŸ’Ž109 peopleCAME FROMWENT TOPaycom4 peopleVirtuagym3 peopleBear Fox Marketing2 peopleSShelfFlip / SmartHi…2 peopleGoogle2 peopleMcKinsey & Company2 peopleSeismic2 peopleAerotek2 peopleMarketing Advice2 peopleWRITER2 peopleCabana1 peopleTheySaid | AI user …1 peopleCustomer.io1 peopleTofu1 peopleAArtificial1 peopleMarketing-Led Growt…1 people
Data by CrustdataCrustdata

Most common previous employers of UserGems πŸ’Ž staff: Paycom (4), Virtuagym (3), Bear Fox Marketing (2), ShelfFlip / SmartHires (YC) (2), Google (2), McKinsey & Company (2). Former UserGems πŸ’Ž employees most often moved to Marketing Advice (2), WRITER (2), Cabana (1), TheySaid | AI user testing & feedback (1), Customer.io (1), Tofu (1).

Alumni worth knowing

The UserGems πŸ’Ž mafia

Seven UserGems alumni have founded companies, including TheySaid, an AI user testing platform with 34 staff, and ClearSync, a workforce management tool.

Chris HickenJoss PoultonLydia UmeBrittney O’BrienOgnjen BoΕ‘koviΔ‡Shawn Randolph7
founders left UserGems πŸ’Ž and started 7 companies, employing 41 people between them

Chris Hicken, was Advisor until 2009
4 employees
Joss Poulton, was Vice President of Operations until 2025
2 employees
Lydia Ume, was Writer until 2023
Brittney O’Brien, was Senior Customer Success Manager until 2024
Ognjen Boőković, was Content Advisor until 2026
P
Prema Records
Β 
Shawn Randolph, was Sr. Account Development Representative until 2025
L
La Huerta de Vas
Β 
Vasiliy Mulyarets, was Senior Backend Developer until 2022

Web traffic

usergems.com monthly visitors+34% month over month
19,24146,71674,19171,648202420252026
Data by CrustdataCrustdata

Traffic mix: 58% direct, 33% search, 2% social, 1% paid.

What this company is made of

Headcount by skillwhat people list on their profiles
LLeadership
34
CCustomer Service
32
SSocial Media
30
MManagement
27
PProject Management
27
SSales
26
MMarketing
26
SSocial Media Marketing
25
MMicrosoft Office
23
CCommunication
23
Data by CrustdataCrustdata

Most common skills at UserGems πŸ’Ž: Leadership (34), Customer Service (32), Social Media (30), Management (27), Project Management (27), Sales (26), Marketing (26), Social Media Marketing (25).

Where the team actually sits

Headcount by regionHQ: San Francisco, California, United States
CCalifornia, United States
6
FFlorida, United States
6
VVienna, Austria
4
OOregon, United States
4
NNew York, United States
3
OOntario, Canada
3
SSan Francisco Bay Area
2
NNorth Carolina, United States
2
Data by CrustdataCrustdata

UserGems πŸ’Ž people are concentrated in California, United States (6), Florida, United States (6), Vienna, Austria (4), Oregon, United States (4).

Search footprint

Organic clicks
895
per month
Traffic worth
$32K
if bought as ads
Ranking keywords
3,355
Ads budget
$12K
per month

UserGems πŸ’Ž attracts about 895 organic search visits a month, traffic worth roughly $32K a month if bought through ads. It gained 1,225 ranking keywords and lost 587 in the last period.

What employees say

Compensation
4.70 / 5
Career opportunities
4.80 / 5
Senior management
4.80 / 5
Work-life balance
4.70 / 5

Frequently asked

How many employees does UserGems πŸ’Ž have?

UserGems πŸ’Ž has 109 employees as of September 2026.

How much has UserGems πŸ’Ž raised?

UserGems πŸ’Ž has raised $22M in total, most recently a Series A round in October 2021.

Who founded UserGems πŸ’Ž?

UserGems πŸ’Ž was founded in 2020 by Christian Kletzl, πŸ’Ž Stephan Kletzl.

Who is the CEO of UserGems πŸ’Ž?

Stephan Kletzl (Co-Founder and CTO / DPO) sits at the top of UserGems πŸ’Ž's reporting structure, with 6 direct reports.

Where does UserGems πŸ’Ž hire from?

The most common previous employers of current UserGems πŸ’Ž staff are Paycom (4 people), Virtuagym (3 people), Bear Fox Marketing (2 people).

Where do UserGems πŸ’Ž employees go after leaving?

Former UserGems πŸ’Ž employees most often move to Marketing Advice (2), WRITER (2), Cabana (1).

What companies were founded by ex-UserGems πŸ’Ž employees?

At least 7 companies have a founder who previously worked at UserGems πŸ’Ž, including TheySaid | AI user testing & feedback, ClearSync, CoCreate Square.

How much traffic does UserGems πŸ’Ž get from search?

UserGems πŸ’Ž attracts about 895 organic search visits a month, worth roughly $32K a month in equivalent ad spend.

What skills do people at UserGems πŸ’Ž have?

The most common skills among UserGems πŸ’Ž staff are Leadership, Customer Service, Social Media, Management, Project Management.

Where is UserGems πŸ’Ž's team located?

UserGems πŸ’Ž staff are concentrated in California, United States (6), Florida, United States (6), Vienna, Austria (4).

How big is UserGems πŸ’Ž's engineering team?

UserGems πŸ’Ž has about 25 people in Engineering, up 14% over the past year, as of September 2026.

How big is UserGems πŸ’Ž's sales team?

UserGems πŸ’Ž has about 17 people in Sales, down 6% over the past year, as of September 2026.

Computed from 73 current and 73 former UserGems πŸ’Ž profiles, as of September 2026. Source: Crustdata.

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