Yellow.ai
Yellow.ai sells AI-powered customer service software that automates workflows across voice, chat and multimodal channels. The company serves over 1,300 enterprise clients globally, including Sony and Hyundai, and processes 16 billion conversations annually.
The growth story
Yellow.ai grew from 506 to 853 employees between 2020 and 2026, raising $102M along the way, most recently a Series C in August 2021.
About
Yellow.ai provides enterprise-grade AI agents that integrate with customer service channels to automate workflows and decision-making. Its platform uses multiple large language models to handle complex interactions, targeting large companies seeking to scale customer support operations.
The company has raised $102 million, most recently in a 2021 Series C round backed by Salesforce Ventures and Lightspeed. With 853 employees, it serves clients in 85 countries, though its headcount growth rate is unclear.
Founders and leadership
Engineering is Yellow.ai's largest function with 107 staff. The company is led by a San Mateo-based team and has a median employee tenure of 2 years.
The Yellow.ai org chart
Raghu Ravinutala (Co-Founder and CEO) leads 60 mapped leaders with 7 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Engineering 200 (-15% YoY), Operations 80 (-2% YoY), Sales 78 (-13% YoY), Information Technology 50 (-11% YoY), Business Development 47 (-11% YoY), Education 41 (+8% YoY).
Talent flow
Yellow.ai recruits heavily from Indian IT services firms, with Wipro and Tata Consultancy Services being the top sources. Alumni frequently move to enterprise software companies like Salesforce, IBM and Freshworks.
Most common previous employers of Yellow.ai staff: Wipro (7), Tata Consultancy Services (7), Oracle (5), Genpact (4), Tech Mahindra (4), Microsoft (3). Former Yellow.ai employees most often moved to Google (4), Infobip (4), Salesforce (4), Lyzr AI (4), IBM (4), Freshworks (4).
Alumni worth knowing
The Yellow.ai mafia
Yellow.ai alumni have founded 15 companies, including Kim.cc and Hawky.ai, which have raised funding and employ dozens of staff each.
15Phani Yedavilli, was VP Global Product Partnerships until 2023Astha Thakur, was Enterprise SDR until 2022Haren Chelle, was Vice President & General Manager, Asia Pacific until 2024Surender Selvaraj, was Director of Product Management until 2024Rahul R, was Senior Manager Account Management until 2022Vaibhav Anand, was Director - Partnerships & Government | INDIA & LATIN AMERICA until 2025
Dharmpal Chaudhary, was Engineering until 2021
Rishabh Bagrecha, was SDE 3 - DevOps until 2024
Abhay kumar, was Research Scientist (NLP) 3 until 2024
Deepak D, was Enterprise Sales - SEA until 2023
Yash Agarwal, was Enterprise Sales until 2024
Rakesh S, was Product until 2022
Ashutosh Sharma, was VP & GM - CX Automation Business (Global) until 2021
Dilip Allamsetty, was Enterprise Sales | International Growth | SaaS until 2017
Anna Bousouris, MBA, BSEE, AI Transformation, SFDC Cert, was Sr. Director, RevOps & Enablement until 2026Web traffic
Traffic mix: 62% direct, 18% search, 4% social, 0% paid.
What this company is made of
Most common skills at Yellow.ai: JavaScript (125), Team Management (124), Customer Relationship Management (CRM) (123), Python (Programming Language) (120), Cascading Style Sheets (CSS) (94), Project Management (93), Node.js (92), HTML (91).
Where the team actually sits
Yellow.ai people are concentrated in Karnataka, India (97), Uttar Pradesh, India (16), Andhra Pradesh, India (15), Tamil Nadu, India (15). 5 offices on record.
Search footprint
Yellow.ai attracts about 2,906 organic search visits a month, traffic worth roughly $178K a month if bought through ads. It gained 2,590 ranking keywords and lost 1,952 in the last period.
What employees say
- Compensation
- 3.30 / 5
- Career opportunities
- 3.50 / 5
- Senior management
- 3.10 / 5
- Work-life balance
- 3.30 / 5
Frequently asked
Yellow.ai has 853 employees as of September 2026.
Yellow.ai has raised $102M in total, most recently a Series C round in August 2021.
Yellow.ai was founded in 2016 by Raghu Ravinutala, Rashid Khan, Jaya Kishore Reddy Gollareddy.
Raghu Ravinutala (Co-Founder and CEO) sits at the top of Yellow.ai's reporting structure, with 7 direct reports.
The most common previous employers of current Yellow.ai staff are Wipro (7 people), Tata Consultancy Services (7 people), Oracle (5 people).
Former Yellow.ai employees most often move to Google (4), Infobip (4), Salesforce (4).
At least 15 companies have a founder who previously worked at Yellow.ai, including kim.cc, Sales 101, Pulse.
Yellow.ai attracts about 2,906 organic search visits a month, worth roughly $178K a month in equivalent ad spend.
The most common skills among Yellow.ai staff are JavaScript, Team Management, Customer Relationship Management (CRM), Python (Programming Language), Cascading Style Sheets (CSS).
Yellow.ai staff are concentrated in Karnataka, India (97), Uttar Pradesh, India (16), Andhra Pradesh, India (15).
Yellow.ai has about 200 people in Engineering, down 15% over the past year, as of September 2026.
Yellow.ai has about 80 people in Operations, down 2% over the past year, as of September 2026.
Computed from 277 current and 387 former Yellow.ai profiles, as of September 2026. Source: Crustdata.
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