Shopmonkey
Shopmonkey sells software to manage auto repair shops, serving 3,500 locations in the US and Canada. It has raised $110M, most recently a Series C in 2021, and employs 230 people.
The growth story
Shopmonkey grew from 166 to 230 employees between 2021 and 2026, raising $110M along the way, most recently a Series C in July 2021.
About
Shopmonkey provides cloud-based management tools for auto repair shops, handling customer service, parts inventory, and workflow. Its customers range from general repair shops to tire and detail specialists.
The company has grown to 230 employees since its 2016 founding. Its $110M in funding includes backing from Bessemer Venture Partners and ICONIQ Growth.
Founders and leadership
Sales is the largest department with 46 employees. The company has a median tenure of 2 years, suggesting moderate turnover.
The Shopmonkey org chart
Ashot I. (Founder & CEO) leads 59 mapped leaders with 4 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Sales 64 (+14% YoY), Engineering 52 (+24% YoY), Customer Success and Support 24 (-4% YoY), Operations 16 (+14% YoY), Information Technology 13 (-13% YoY), Marketing 12 (-8% YoY).
Talent flow
Shopmonkey hires heavily from ServiceTitan, Mindbody, and Amazon. Alumni frequently move to Alvys, Roofr, and Paraform.
Most common previous employers of Shopmonkey staff: ServiceTitan (7), Mindbody (4), Amazon (4), Dialpad (3), Cloudbeds (3), Xactly (3). Former Shopmonkey employees most often moved to Alvys (8), Roofr (7), Paraform (5), Agentuity (4), Atlassian (4), Way.com (3).
Alumni worth knowing
The Shopmonkey mafia
14 alumni have founded companies, including Traffic by Intent (23 staff) and Agentuity (8 staff).
17Joseph Hall, was Senior Director of Demand Generation & Growth until 2022Jeff Haynie, was Chief Technology Officer until 2024Rick Blalock, was Interim VP of Product | Director, AI and Data Intelligence until 2024Bobby Christopher, was Senior Software Engineer I: Innovation until 2025Matthew Congrove, was Engineering Manager until 2025Tyler Rowland, was Customer Success representative until 2022
Justin Simpson, was Director of Experience Marketing until 2023
Nazar Kuzmenko, was Engineering Lead until 2023
Matt Chambers, was Vice President of Sales until 2024
Maya Shah-Ceccotti, was Senior Director of Product Marketing until 2024
Yonahtan Pimentel, was Enterprise Customer Success Manager until 2021
Pedro Enrique, was Full Stack Engineer until 2024
Salina Vang, was Account Executive until 2022
Crissy Watkins, was Director of Payments until 2025
Dontavious (Don) McNeill, was Sales Development Representative until 2025
James Farol-Schenck, was Lead Web Product Designer until 2022
Mason Hunt, was Implementation Manager until 2023Web traffic
Traffic mix: 30% direct, 48% search, 8% social, 0% paid.
What this company is made of
Most common skills at Shopmonkey: Leadership (79), Customer Service (79), Communication (65), Project Management (61), Microsoft Office (57), Management (57), Sales (57), Customer Relationship Management (CRM) (50).
Where the team actually sits
Shopmonkey people are concentrated in California, United States (43), San Francisco Bay Area (27), Los Angeles Metropolitan Area (10), United States (8).
Search footprint
Shopmonkey attracts about 4,044 organic search visits a month, traffic worth roughly $57K a month if bought through ads. It gained 822 ranking keywords and lost 1,776 in the last period.
What employees say
- Compensation
- 3.90 / 5
- Career opportunities
- 3.70 / 5
- Senior management
- 3.60 / 5
- Work-life balance
- 4.00 / 5
Frequently asked
Shopmonkey has 230 employees as of September 2026.
Shopmonkey has raised $110M in total, most recently a Series C round in July 2021.
Shopmonkey was founded in 2016 by Travis Brown.
Ashot I. (Founder & CEO) sits at the top of Shopmonkey's reporting structure, with 4 direct reports.
The most common previous employers of current Shopmonkey staff are ServiceTitan (7 people), Mindbody (4 people), Amazon (4 people).
Former Shopmonkey employees most often move to Alvys (8), Roofr (7), Paraform (5).
At least 14 companies have a founder who previously worked at Shopmonkey, including Traffic by Intent, Agentuity, Hivey.
Shopmonkey attracts about 4,044 organic search visits a month, worth roughly $57K a month in equivalent ad spend.
The most common skills among Shopmonkey staff are Leadership, Customer Service, Communication, Project Management, Microsoft Office.
Shopmonkey staff are concentrated in California, United States (43), San Francisco Bay Area (27), Los Angeles Metropolitan Area (10).
Shopmonkey has about 64 people in Sales, up 14% over the past year, as of September 2026.
Shopmonkey has about 52 people in Engineering, up 24% over the past year, as of September 2026.
Computed from 178 current and 239 former Shopmonkey profiles, as of September 2026. Source: Crustdata.
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