Level AI
Level AI sells AI-powered customer experience software that analyzes conversation data to improve quality assurance, coaching, and operations. The Mountain View-based company raised $74M in a Series C in July 2024 and employs 224 people.
The growth story
Level AI grew from 17 to 224 employees between 2020 and 2026, raising $74M along the way, most recently a Series C in July 2024.
About
Level AI provides a software platform that uses AI to analyze customer conversations across functions like quality assurance, coaching, and product development. Its customers include Wayfair, Smartsheet, and Chime, who use it to identify friction points and improve customer journeys.
The company has raised $74M, most recently in a Series C round in July 2024. Its 224 employees are primarily engineers, with 70 in that function. The workforce has a median tenure of one year, suggesting rapid growth or turnover.
Founders and leadership
Engineering is the largest function at Level AI, with 70 employees. The company is led by a team that has attracted investment from firms like Battery Ventures and Eniac Ventures. Its Mountain View headquarters suggests proximity to Silicon Valley talent and resources.
The Level AI org chart
Ashish Nagar (Founder & CEO) leads 60 mapped leaders with 11 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Engineering 89 (+6% YoY), Sales 33 (+32% YoY), Business Development 20 (+5% YoY), Product Management 11 (+22% YoY), Marketing 10 (+43% YoY), Information Technology 8 (+14% YoY).
Talent flow
Level AI hires heavily from Sprinklr, with 11 employees coming from that company, and also recruits from Meta, Amazon, and Qualtrics. Alumni most often move to Google, TheyDo, and Amazon. Many employees studied at Indian Institutes of Technology, particularly IIT Delhi.
Most common previous employers of Level AI staff: Sprinklr (11), Kustomer (6), Meta (5), Innovaccer (5), Amazon (5), Qualtrics (5). Former Level AI employees most often moved to Google (3), TheyDo - Journey Management (3), Amazon (3), Cresta (2), Quiq (2), Keychain (2).
Alumni worth knowing
The Level AI mafia
Nine Level AI alumni have founded companies, including Studio Management, which employs 34 people, and Tuning Research (WorkableAI), which has 11 staff. Other ventures include Equity Atlas, Formware, and Rampkit.
9Sabhay Jain, was Senior Machine Learning Engineer (NLP) until 2025Arjun Sharma, was Machine Learning Engineer until 2026Karthik Pasupathy Ramachandran, was Product Marketing Manager until 2023Jon Chen, was GTM Engineer until 2026Jeevan Kumar, was Senior Software Engineer until 2024
Shlok Kapoor, was Team Lead, Full Stack Engineer until 2023
Lisa Xiaremba, was Product Marketing Manager until 2021Hiring now
Web traffic
Traffic mix: 28% direct, 47% search, 1% social, 13% paid.
What this company is made of
Most common skills at Level AI: Python (Programming Language) (74), Leadership (60), SQL (59), Java (52), JavaScript (51), C++ (51), Microsoft Office (47), Management (47).
Where the team actually sits
Level AI people are concentrated in Delhi, India (28), Karnataka, India (23), Uttar Pradesh, India (23), Haryana, India (15).
Search footprint
Level AI attracts about 3,130 organic search visits a month, traffic worth roughly $51K a month if bought through ads. It gained 1,052 ranking keywords and lost 1,183 in the last period.
What employees say
- Compensation
- 3.90 / 5
- Career opportunities
- 3.80 / 5
- Senior management
- 3.40 / 5
- Work-life balance
- 3.20 / 5
Frequently asked
Level AI has 224 employees as of September 2026.
Level AI has raised $74M in total, most recently a Series C round in July 2024.
Level AI was founded in 2018 by Ashish Nagar, Sumeet Khullar.
Ashish Nagar (Founder & CEO) sits at the top of Level AI's reporting structure, with 11 direct reports.
The most common previous employers of current Level AI staff are Sprinklr (11 people), Kustomer (6 people), Meta (5 people).
Former Level AI employees most often move to Google (3), TheyDo - Journey Management (3), Amazon (3).
At least 9 companies have a founder who previously worked at Level AI, including Studio Management, Tuning Research (WorkableAI), Equity Atlas.
Level AI attracts about 3,130 organic search visits a month, worth roughly $51K a month in equivalent ad spend.
The most common skills among Level AI staff are Python (Programming Language), Leadership, SQL, Java, JavaScript.
Level AI staff are concentrated in Delhi, India (28), Karnataka, India (23), Uttar Pradesh, India (23).
Level AI has about 89 people in Engineering, up 6% over the past year, as of September 2026.
Level AI has about 33 people in Sales, up 32% over the past year, as of September 2026.
Computed from 172 current and 174 former Level AI profiles, as of September 2026. Source: Crustdata.
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