Vitally
Vitally sells software that helps customer success teams track and manage client accounts. The Brooklyn-based company has 134 employees and raised $39M, most recently in a Series B round in February 2023.
The growth story
Vitally grew from 72 to 134 employees between 2023 and 2026, raising $39M along the way, most recently a Series B in February 2023.
About
Vitally builds tools for customer success teams to centralize client data from multiple sources into unified account records. Its software helps teams monitor account health, automate workflows, and time outreach to improve client retention and expansion.
The company has grown to 134 employees since its 2017 founding. It raised $39M in funding, including a Series B round in early 2023 led by investors including Andreessen Horowitz and HubSpot Ventures.
Founders and leadership
Engineering is Vitally's largest department with 24 employees. The company has a median employee tenure of one year, suggesting rapid recent hiring.
The Vitally org chart
Jamie Davidson (Co-Founder & CEO) leads 31 mapped leaders with 7 direct reports. Click +N to expand a team; names link to the person’s public profile.
Departments, and which ones grew
Headcount by function: Engineering 31 (+15% YoY), Business Development 16 (+14% YoY), Sales 15 (+7% YoY), Operations 14 (+27% YoY), Customer Success and Support 10 (+11% YoY), Information Technology 10 (-23% YoY).
Talent flow
Vitally recruits heavily from tech companies like HubSpot, Iterable, and Electric. Alumni often move to fintech firms like Ramp or productivity tools like Superhuman.
Most common previous employers of Vitally staff: HubSpot (3), Iterable (3), Electric (3), Postscript (3), Compass (3), Apple (3). Former Vitally employees most often moved to Ramp (3), HubSpot (2), Superhuman (2), Repool (1), The Product Heart (1), Anthropic (1).
Alumni worth knowing
The Vitally mafia
Vitally alumni have founded 10 companies, including Repool, which has grown to 18 employees, and GridIQTM, which employs 5 people.
10Morgan Campbell, was Director Of Partnerships until 2022Devin Pickell, was YouTube Production & SEO until 2025Mckenzie Simkins, was Account Executive until 2023Brittany Harris, was Sales Development Representative until 2023Will Portman, was Engineering Manager until 2024
Ryan Beach, was Head of Onboarding until 2024
Madeleine Entine, was Customer Success, Strategy & Ops until 2026
mekkie bansil, was Head Of Marketing until 2020
Christine Itwaru, was Head of Product & Design until 2024Web traffic
Traffic mix: 69% direct, 7% search, 5% social, 0% paid.
What this company is made of
Most common skills at Vitally: Customer Service (43), Leadership (40), Microsoft Office (34), Microsoft Excel (32), Sales (30), Management (29), Public Speaking (29), Communication (27).
Where the team actually sits
Vitally people are concentrated in New York, United States (6), Greater Boston (5), United States (4), Colorado, United States (4).
Search footprint
Vitally attracts about 1,513 organic search visits a month, traffic worth roughly $15K a month if bought through ads. It gained 560 ranking keywords and lost 355 in the last period.
What employees say
- Compensation
- 4.10 / 5
- Career opportunities
- 3.90 / 5
- Senior management
- 3.70 / 5
- Work-life balance
- 3.80 / 5
Frequently asked
Vitally has 134 employees as of September 2026.
Vitally has raised $39M in total, most recently a Series B round in February 2023.
Vitally was founded in 2017 by Jamie Davidson, Patrick Vatterott.
Jamie Davidson (Co-Founder & CEO) sits at the top of Vitally's reporting structure, with 7 direct reports.
The most common previous employers of current Vitally staff are HubSpot (3 people), Iterable (3 people), Electric (3 people).
Former Vitally employees most often move to Ramp (3), HubSpot (2), Superhuman (2).
At least 10 companies have a founder who previously worked at Vitally, including Repool, GridIQTM, CREATIVE LITTLE PLANET.
Vitally attracts about 1,513 organic search visits a month, worth roughly $15K a month in equivalent ad spend.
The most common skills among Vitally staff are Customer Service, Leadership, Microsoft Office, Microsoft Excel, Sales.
Vitally staff are concentrated in New York, United States (6), Greater Boston (5), United States (4).
Vitally has about 31 people in Engineering, up 15% over the past year, as of September 2026.
Vitally has about 16 people in Business Development, up 14% over the past year, as of September 2026.
Computed from 70 current and 101 former Vitally profiles, as of September 2026. Source: Crustdata.
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